Terms & Conditions
By your submission of this online form, the entity/individuals (hereafter referred to as “the Booker”, “Booker”, “You”, “Your”, “Their”, “Persons”) agree to be bound by these terms and conditions.
Mimmynvovo Pty Ltd (hereafter referred to as “M&V”, “M&V staff”, “us”, “our”, “we”, “admin@mimmynvovo.com”) ABN 60 622 052 420 by accessing and using our services, you agree to the following terms and conditions. These terms apply to our prop hire, event styling, and creative direction services in Australia.
Individuals who will be accompanying “The Booker” (hereafter referred to as “The Bookings Group Members”, “Group Members”, “Persons”, or “Attendees”) also agree to be bound by the terms and conditions.
Bookings
Upon cleared deposit funds being received, your booking will be confirmed.
M&V reserves the right to cancel or postpone any confirmed booking where:
Payment has not cleared within 24 hours prior to the day of the scheduled use; and/or
Any arrangement or proposal stated in the field “other” of the online booking form is in any way deemed hazardous to the props or personnel or permitted use of the premises under these terms and conditions.
M&V will notify Booker whether it deems the proposed use of the Studio in contravention of these terms and conditions and will refund the payment received. M&V is not liable in any way for any claim made as a result.
Non-refundable Deposits
The Booker agrees and understands that any deposit made to lock in bookings are non-refundable. Credit is available for your rebooking date, within 30 days from your original booking date unless agreed upon by M&V staff.
Photography Cancellation
All shoots are to be paid for in full at the time of booking.
No refunds, only studio credit for canceled bookings.
Studio credit is available for your booking if the rebooking date is within 30 days from the original booking date.
Cancellations/rescheduling less than 24 hours of your check in - no refund or reschedule will be offered.
If M&V cancels the booking (which can happen at any time prior to your booking at our discretion) we can offer 100% refund to the booker.
Event Cancellation
The following cancellation fees apply (the booker understands ALL deposits are non-refundable please see clause 6.):
Should you cancel the booking less than 14 days prior, M&V reserves the right to retain up to 100% of fees paid.
Should you cancel the booking 15 - 20 days prior to booking, M&V reserves the right to retain up to 75% of fees paid.
Should you cancel the booking 20 - 30 days prior to booking, M&V reverse the right to retain up to 50% of fees paid.
No Shows
The Booker, the booking group members and/or attendees understand no show: where no notification is received and the booking is not utilised, or notification is received on the day of the booking, no refund will be given and the full amount is payable.
Disclaimer
The Booker, the booking group members and/or attendees use that studio and/or sets at their own risk. The Booker, the booking group members and/or attendees acknowledges and agrees that M&V is not legally liable for any injury, damage and/or harm to any persons utilising the studio.
Your obligations
The Booker must make their own assessments regarding the fitness of the Equipment/Props, the Studio, the Premises (as applicable) and M&V for your own particular purposes.
The booker, the booking group members and/or attendees understand M&V studio has a security system including alarms and recorded CCTV for strictly security and crime prevention reasons.
The booker, the booking group members and/or attendees understand the M&V staff during events, experiences and/or sessions take behind the scenes content including videos and photographs of the attendees utilising the space for online and promotional content. If the booker, booking group members and/or attendees do not want to be filmed and/or photographed they must inform M&V staff as soon as possible.
The booker, the booking group members and/or attendees understand and agree not to remove any (but not limited to) studio stock, props, items such as (but not limited to) mirrors, coat hangers, cups, lighting, cameras and/or utility stock such as (but not limited) toilet paper and/or hand wash. Theft of any kind will be taken seriously and you, the booking group members and attendees will be prosecuted.
The booker, the booking group members and/or attendees agree and understand they are not permitted to access, use or touch sets that haven’t been booked and paid by the booker.
You, your booking group members and/or attendees agree to remove any leftover food that You, your booking group members and/or attendees have brought into the studio at the end of your booking.
You, your booking group members and/or attendees agree not to (but not limited to) eat foods, chewing gum, lollies and/or drink liquids on any sets. Food and drinks are to remain in/around the kitchen and/or kitchenette. Unless written consent is given prior by M&V staff.
The booker, the booking group members and/or attendees agree to not bring any animals or pets without prior consent given from M&V staff.
You, your booking group members and/or attendees agree and will give as much notice of request for repainting (for a fresh coat) either cyclorama, selfie set and/or the bare minimal set.
The booker, the booking group members and/or attendees agree minors (under 18 years old) will be supervised by a legal guardian at all times during (but not limited to) sets, studio and/or kitchen.
When hiring a set, you warrant that you have read and will comply with, and will ensure that each of the booking group members and/or attendees reads and complies with the terms and conditions/studio rules (see clauses under “Room Specific Terms and “Conditions). If at any time M&V staff believe that You, the booking group members and/or attendees are being unsafe, M&V reserve the right to require the Booker or Booking group members and/or attendees to cease the activity which we consider is unsafe, or will ask the Booker or booking group members and/or attendees to leave the Premises. No refunds will be given, if the Booker or booking group members and/or attendees are asked to leave.
With the exception of any of our Equipment, the Booker must ensure that any equipment they bring on to the Premises is safe to use.
The Booker must ensure that the Booker or booking group members are suitably qualified to operate the Studios Equipment and any other equipment that the Booker or booking group members use at M&V.
The Booker acknowledges that the Studios Equipment is for professional use and is highly technical. The Booker warrants this and understands, and where applicable will ensure that any of the booking groups members who may use the Equipment understand how to use and operate the Equipment in accordance with the manufacturer’s directions. If You are not confident operating any Equipment, M&V highly recommends the Booker use a qualified assistant.
Equipment must remain on and is not to leave premises, an inventory will be taken prior to the booking and thereafter. Any loss equipment/props or damages will be charged to the Booker.
The Booker, the booking group members and/or attendees agree to be packed up and exited from the venue by the end of allocated booking time. Extra time will incur an additional fee at the discretion of M&V.
If multiple sets have been booked during the one booking the Booker, the booking group members and/or attendees agree to be packed up by the end of the allocated booking time and understand any over time will be an additional charge please see clause 43 for further information.
The Booker, the booking group members and/or attendees agree to take all belongings including but not limited to props, cameras, seating, lighting and decorations from the studio at the completion of their booking, nothing is to remain at M&V at completion of booking.
The Booker, the booking group members and/or attendees understand that M&V holds no responsibility for loss or damages incurred to personal belongings or third party hires.
The Booker, the booking group members and/or attendees understand that failure to comply with any Council request or police request with respect to noise or amplified sound will result in immediate cancellation of your hire, and you must vacate the Facility immediately and remove any items you have brought into the Facility. No refunds will be given in the event this occurs.
Cleaning and/or Damages
You must return all Equipment (as applicable) by the end of the Hire Period in the same condition as it was provided (reasonable wear and tear excepted, this is determined by M&V staff).
If You return props/ equipment in an excessively dirty condition (as determined by Us in our sole discretion), You must pay for the reasonable costs of cleaning. Without limitation, props left with foreign substances such as makeup spills, food, liquids, fluids, glitter or confetti or Equipment dirty may incur additional fees.
The Booker is responsible for any costs associated with any damage, misuse or loss incurred to (but not limited to) any fittings, property or equipment which are caused or contributed to by the Booker, or any third parties engaged by the Booker.
Not limiting clauses above 37, 38 And 39. You are responsible for, and must pay for all loss or damage caused to the Studio, the Premises or to any Equipment by You or booking group members and/or guests (reasonable wear and tear excepted). We reserve the right to charge Your credit card and/or invoice You to recover Our costs of assessment, repair and/or restoration in accordance with these Terms.
The Booker agrees and acknowledges to compensate M&V for any actual damages and/or costs of any repairs/replacements as a result of any loss or damage suffered at the Studio.
The Booker acknowledges and agrees it is legally liable and is solely responsible for injury or property damage arising from the Booker's usage of the studio.
All equipment, resources and facilities additional to the Studio as requested at the time of booking are to be used in an appropriate manner. It is acknowledged and agreed that any costs sustained by M&V as a result of their misuse will be passed on the Booker.
If You do not return Equipment to Us before it is due, without limiting any other rights We may have, We may continue to charge You at the Standard Rates for the Equipment until it is returned. If You do not return the Equipment within a reasonable time, we may declare it lost and you must pay the replacement value at that time and any rental amounts already owed. The replacement value is our cost of replacing the item with the same or a similar model.
You acknowledge that some Equipment may be owned by a third party. Without limiting any other clause in these Terms, You will indemnify and hold Us harmless for all losses, liabilities, damages, costs, or claims (including legal fees) which M&V may suffer as a result of damage to, or loss of, the Equipment while it is under hire to You.
Subject to applicable law and clause 37. and 38., if during the hire period, the Equipment does not operate within its published specifications, or a Studio cannot be used for any reason beyond our reasonable control, We may supply You with substitute Equipment or provide You with another Studio. If no substitute is available, You may terminate the hire agreement and We will refund You the fees, or relevant portion thereof.
You must not attempt to repair or authorize a third party to attempt to repair any Equipment.
Hire periods must be adhered to. All music and noise making activities must cease by the earlier of the end of the hire period and the closure time of the Facility. The Facility is to be cleaned and vacated by the end of the hire period.
Additional fees are payable if your use of (but not limited to) venue, photography equipment, photographer and/or props continues outside of the booked hire period.
Specific Terms and Conditions
Prop Hire
.1 All hired props remain the property of Mimmynvovo.
.2 Hired props must be returned in the same condition as provided.
.3 Any damage, loss, or breakage of props will result in repair or replacement charges payable by the client.
.4 Props must be returned by the agreed time. Late returns may incur additional fees.
Event Styling and Creative Direction
1 We work closely with clients to create a styling concept. Any major changes to the concept after final approval may incur additional fees.
2 We are not responsible for unforeseen changes at the event location that may affect the agreed styling, such as lighting or layout adjustments on the day of the event.
.3 If there are any specific styling or creative requirements, please provide these in writing before final approval of the design concept.
Subcontractor Agreement
If you are a freelance contractor, you are responsible for your own personal, public liability and work cover insurance. The concierge agency will not cover you for any damages that you incur while supplying your services as a contractor to the company.
Privacy
The full privacy policy is available on our website, with a summary below. We recommend that you read our full privacy policy to ensure that you understand how your information will be collected and used by M&V.
M&V collects personal information in order to provide the Equipment in accordance with these Terms. M&V may disclose such personal information to third party service providers such as technology providers, for this purpose. You consent to such uses and disclosures.
M&V otherwise treats personal information it collects in accordance with its privacy policy available on its website.
This includes your name, phone number and email address. In engaging our services, you agree to have your contact details passed on to our marketing personnel in order to aid our future marketing campaigns. When the M&V discloses personal information to marketing agencies, M&V is in no way to be held accountable for the way in which these third parties may use the information. This includes the transfer, share, send or otherwise make available or accessible to another person or entity, print hard copies for reference and store personal details on its computers, servers and in the cloud via third party software providers, and M&V discloses that while all care will be taken to prevent misuse of data, security may be compromised.
The Booker also acknowledges that M&V websites may also use cookies, which the Booker can disable through their own personal internet preferences. Any featured external links do not constitute the Broker’s endorsement of those websites or companies and the Purchaser and/or Vendor accept they will be subject to the external websites policies and practices, and the Broker has no liability for any misuse of personal information or data.
Liability
To the extent permitted by law, neither M&V nor any of its related bodies, directors, employees or agents accept any liability in contract, tort or otherwise for any injury, death, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event, which is beyond our control or which is not preventable by reasonable diligence on our part. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law. This liability clause is subject to your rights under the Australian Law and nothing in these terms and conditions is intended to limit any rights you may have under this.
Governing Law
If any dispute arises between the Booker and M&V, the laws of Australia will apply. All parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia and waive any right it may have to object to an action being brought in those courts.
Dispute Resolution
The Booker and M&V will hold and keep indemnified the Broker against all actions, suits, proceedings, claims, demands, costs and expenses whatsoever which may be taken or made against the Broker in the course of or arising out of the proper performance or exercise of any of the powers, duties or authorities of the Broker under this agreement.
Acknowledgment
The Booker confirms that they are 18 years of age or older and the Booker understands and agrees with the above Terms and Conditions and the Privacy Policy.
Modifications and updates
M&V reserve the right to modify our Privacy Policy as our business needs require. We will take reasonable steps to notify you of such changes (whether by direct communication or by posting a notice on our website). If you do not agree to our continued use of your personal information due to the changes in our Privacy Policy, please cease providing us with your personal information and contact us via our email admin@mimmynvovo.com.